FAQ
Orders, delivery, returns and product information.
How does the sizing run?
Available sizes: XS, S, M, L, XL, 2XL. Check each product’s fit and sizing information before ordering.
Which items are one size?
Each product page lists its available sizes.
What are the products made of?
- Cotton graphic tees in a soft, mid-weight jersey with a classic unisex crew neck.
- Fleece crewneck sweatshirts for cooler days, with a brushed, cosy inside.
- Original artwork printed directly onto the garment in crisp, true-to-colour ink.
- Unisex sizing from XS to 2XL — true to size, with a regular fit.
See the material details on each product page.
How should I care for my item?
Follow the care label and the instructions on the individual product page. Contact us if you need guidance for a specific item.
Where do you ship?
We ship within the United States only — all 50 states and the District of Columbia, including Alaska and Hawaii. We do not currently ship to U.S. territories, APO/FPO addresses or internationally.
How long does delivery take?
Orders placed before 12:00 PM PT on a business day start handling that day; later orders start the next business day. Handling takes 1–2 business days for every service.
- Standard: 6–9 business days total (1–2 handling + 5–7 transit).
- Express: 3–6 business days total (1–2 handling + 2–4 transit).
- Overnight: 2–4 business days total (1–2 handling + 1–2 transit).
How much is shipping?
Standard shipping is free on orders of $75.00 or more; otherwise $6.99. Express is $12.99 and Overnight is $24.99, regardless of order value.
Which payment methods can I use?
We accept PayPal balance, Visa, Mastercard through our third-party payment provider. Prices and payments are in USD.
How do I track my order?
When your parcel ships, its carrier and tracking number appear on our Track order page — enter your order number and the email you used at checkout.
Can I change or cancel my order?
Contact us before dispatch. After dispatch, use the return process.
Can I return an item?
Request a return within 30 days after delivery. See the Return Policy for conditions and instructions.
What if something arrives damaged?
Contact us with your order code and photos within 7 days where possible. We arrange a replacement or refund.
When will I receive my refund?
Inspection takes 1–2 business days; approved refunds are issued within 5–10 business days to the original payment method.
How do I contact you?
Email support@linkologyusa.com. We reply within 1 business day, Monday–Friday, 9:00 AM–6:00 PM PT.
Are the designs original?
Yes. Every graphic in the Linkology USA catalogue is drawn and designed in-house across our five subjects. We do not resell generic blanks with stock art.
What is the difference between the tees and the crewnecks?
Most of the range is a soft cotton graphic t-shirt for everyday wear. A smaller selection is offered as a fleece crewneck sweatshirt with a brushed inside for cooler weather. Each product page states which one you are viewing.
How should I choose a size?
Our pieces are cut unisex and run true to size from XS to 2XL. If you prefer a relaxed fit, size up. Each product page lists its available sizes, and the FAQ has full sizing guidance.
Where are the products made and shipped from?
Linkology USA LLC prints to order and ships within the United States. We deliver to all 50 states and the District of Columbia.